Shipping policy

Shipping Policy

Thank you for shopping with Haunted Haven! Please review the details below about how we ship your order.

⏱️ Processing Time
Orders are processed within 1-3 business days after payment is confirmed. You will receive a confirmation email with tracking information once your order ships.

🚚 Shipping Times
Because our products are shipped directly from our supplier's fulfillment centers, delivery times may be longer than orders from local retailers. Estimated delivery to the United States is 10-20 business days from the date of shipment, depending on your location and customs processing.

Please note that delivery times are estimates and are not guaranteed. Delays can occasionally occur due to customs, weather, or carrier issues beyond our control, especially around Halloween season when order volumes are high.

💲 Shipping Costs
Shipping costs are calculated at checkout based on your order and delivery address.

📍 Order Tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package's journey.

❓ Questions?
If you have any questions about your shipment, please reach out through our Contact page (starkeyk65@gmail.com) and we'll be happy to help.